Wednesday, March 26, 2014

The Password Is...

Hurry, Hurry, don’t delay, change that password right away!

Did you know that you, and only you, can create a permanent password for your library account?  Well, it’s true!!  When you received your new library card you were issued a temporary password and every time one of our library’s friendly staff changes your password, that password is also temporary.  Those temporary passwords are simply not long for this world.
So next time you log into your account with a TEMPORARY password, click on the “Account Preferences” tab and change it to a permanent password. You’ll be glad you did.

(1) After logging in to your account, click on the “Account Preferences” tab  (highlighted in red in the image below)

(2) Click “Change” on the line for your password.  You will then be prompted to enter the current password as well as the new permanent password.

Forgot your password?

Maybe you did create a permanent password for your library account, but simply forgot it.  Have no fear!  This too can be easily resolved:
From the “Log in to Your Account” screen, click on the “Forgot your password?” link (outlined in red).

The next screen will ask for your barcode or user name (you only need one of the two) and the email address associated with the library account.  Once the system determines that the account and email address are connected, an email will be sent containing a link to change the password.  Simply follow the directions in the email and you will be able to access your account in no time.

Since you set this password yourself it can remain as your permanent password.

REMINDER:  Passwords must be 7 characters (or more) in length and contain at least one number.

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